![]() ![]() This covers the most basic and common reasons however if this doesn’t solve your problem please contact us. These software products can be installed by using the license ID that. You have to make sure that when you purchase a replacement that it is a Data Cable. DSS Player Pro is made up of two sections - a Dictation Module and a Transcription Module. Unfortunately it’s next to impossible to visually tell. If you have replaced your USB cable, make sure you have a Data Cable and not a Charge only cable.If you are using a docking station (For example the Philips ACC8120 or the Olympus CR-21), make sure your USB cable is connected to the USB port and not to the charge-only port.Make sure the device is powered on when connecting because if it is powered off, it will charge but the device most likely will not be seen by your operating system.It can be used to import audio data highly compressed with an OM SYSTEM/Olympus digital voice recorder to a PC. This software is provided as a compact disc (CD) within the Olympus digital audio. Even if it isn’t, you should still be able to see the device in My Computer or macOS Finder The DSS Player is a software solution optimized to manage the workflow from dictation to document. Description: Digital Speech Standard (DSS) Player is an audio player software that enables playback and management of Digital Speech Standard Pro (DS2), Digital Speech Standard (DSS) and Waveform Audio (WAV) files created on an Olympus digital audio recorder. If you are using a dictation management software, make sure it is running.In the case that your transfer method is not working, there are a number of reasons this can happen When trying to install or reinstall the Olympus DSS Player Pro Release 5 software, I get a message. If you manually take the files off your recorder and send them through a third party or via email, you should be able to see the device in My Computer or your macOS Finder. If you are using any dictation management software such as SpeechExec Pro or Olympus ODMS, when you connect your digital portable to your computer the files should automatically transfer to your computer. This happens with both Olympus and Philips devices but could apply to almost any USB connected digital recorder. We occasionally hear from clients that they are having difficulties getting the dictations off of the digital portables to their computers.
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